Leadership & management

To be a good manager you need an extensive set of skills from planning and implementation to communication and motivation.  You need to be able to manage people, ideas, and projects effectively.  In order to succeed you need excellent communication skills, the ability to work cross functionally with your team and other teams both internal and external to your organization.

Our manager series offers a progression of courses from beginning managers in their first time supervisory role to seasoned professionals moving into leadership roles in their organization.  Each series is a set of stand alone courses that, when offered together, help participants master a set of related skills.  Each series allows the flexibility to offer the courses over time with wraparound exercises to reinforce the learning, enhance retention and promote application.

Course offerings:

Cornerstones of leadership success:

  • Communication
  • Accountability
  • Thinking faster
  • Agreement
  • Trust


Finance for the frontline:

  • Understanding the language of business
  • Understanding the business cycle
  • Financial decision making


Learning to lead:

  • Communicating like a leader
  • Influencing others
  • Leading teams
  • Presentation skills for leaders
  • Thinking like a leader


Maximizing team effectiveness:

  • Effective teams
  • Interdepartmental team work


Supervisor success:

  • Succeeding as a supervisor
  • Coaching fundamentals
  • Delegation


Other courses:

  • Bridging the generation gap
  • Business professionalism
  • Business writing
  • Coaching skills
  • Decision making
  • Effectively executing change
  • Embracing change
  • Everyday negotiation
  • Innovation thinking
  • Leading innovation
  • Making your point
  • Managing the human side of change
  • Meeting management
  • Presentation skills
  • Problem solving
  • Project management
  • Resolving conflict
  • Strategic thinking
  • Time management
  • Training skills for managers