Whether it’s training for 20 or 20,000 employees, the San Diego Workplace Learning Resource Center, WpLRC, can handle your workforce education needs. Our local and statewide networks of workforce training specialists, including the San Diego Community College District faculty, work with you to understand your business and training objectives.
San Diego WpLRC offers
- Needs/skills assessment
- Contextualized basic skills training
- Business communication & language programs
- Management & supervisory training
- Career ladders programs
- Computer literacy courses
- Job profiling & curriculum development services
Workplace BasicSKILLS
Workplace basic skills are core skills critical to the success of every business and industry, including public sector workplaces like hospitals, schools and government offices.
Our Workplace BasicSKILLS training can be contextualized to address specific literacy, mathematics, communications, attitudes and behaviors essential to workplace success and high performance.
Workplace BasicSKILLS topics include:
- Understanding documents: safety instructions, reports, letters, maps and equipment manuals
- Communicating effectively in English � Understanding numbers by themselves or in charts and tables
- Critical thinking, problem solving and decision making
- Using computers, technology, tools and information systems effectively
- Teamwork
- Embracing change in the workplace
Ask us about career ladder programs we've created for hospitality and manufacturing industries!
Workplace BusinessESSENTIALS
WpLRC packages convenient, on-site workshops for these and other popular training topics. Training may be available in Spanish upon request.
- Business Ethics
- Business Writing
- Call Center Training
- Critical Thinking: Concern Analysis; Problem Solving; Planning
- Conversational/Business Spanish
- Customer Service
- Leadership for New Managers
- Managing Change
- Performance Evaluations
- Presentation Skills
- Sexual Harassment & Diversity
- Supervisory Basics
- Team Building & Motivation
- Technical Writing
- Time & Stress Management
- Job Profiling and Skills Assessment
Job Profiling and Skills Assessment
Short for Developing a Curriculum, DACUM is our job profiling tool. A two-day DACUM research workshop captures employee responsibilities and related competencies or tasks in any occupational area. The resulting research chart goes beyond job profiling. DACUM charts are used to establish performance measures, financial incentives, and to clarify training priorities for new and incumbent workers. The nature of DACUM facilitation ensures that it is efficient and organic to every company’s culture.
To measure real-world skills, we use a variety of methods including performance-based assessment. Foundational skills assessments measure an array of applied job skills in areas of communication, problem solving and interpersonal skills.
Sharing our Expertise: WpLRC offers training, consulting, technical assistance and certification workshops for business and college
- workforce program course designers
- training coordinators
- trainers
- curriculum specialists
- educational specialists
- staff or HR development specialists
Ask us about our two-day research workshops and certification opportunities that build your organization's internal capacity.
English at Work
WpLRC language programs help workers achieve proficiency in English communication, no matter the industry. Instructional emphasis is on pronunciation, listening, speaking, reading and basic skills; however, under special circumstances, we create a sheltered English training program for non-native speakers of English in technical or medical work environments. Other WpLRC language programs include
- Accent Reduction
- Vocational English as a Second Language (VESL)
- Conversational English for non-native speakers
- Workplace basic communication and business skills
Ask us about no-cost training options.
Language Skills Assessment
The population that needs English as a Second Language (ESL) training is large, and diverse. ESL assessment must be appropriate, valid, and reliable.
Assessment forms the foundation of any successful training program, especially when it comes to language. Adult non-native speakers are in language programs for a broad range of reasons and are often at different proficiency levels.
WpLRC works closely with you to determine the best assessment strategies for your language training needs. The WpLRC approach to language assessment includes measuring oral, reading, writing and comprehension skills using a variety of standardized, norm-referenced and performance-based pre and post tests. To contextualize the curriculum, WpLRC language experts conduct on-site visits, shadow workers, and interview individuals and small groups of workers to gather relevant information on specific processes, duties, documentation, regulatory and safety procedures to be addressed in training.
Ask us about group assessment packages.
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